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Pension savers issued urgent warning of rise in cruel scam | Personal Finance | Finance

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Standard Life says uncertainty can raise the risk of pension scams (Image: Getty)

Pension savers are being warned of an increased risk of scams as people rethink their retirement saving plans ahead of major rule changes. Specialists at Standard Life said that with pensions being subject to Inheritance Tax (IHT) from April 2027, many people are reassessing how their retirement savings are structured and passed on to loved ones.

The company warned such periods of change and uncertainty can raise the risk of pension scams, especially if people feel rushed into making decisions or act without “trusted” support.

Mike Ambery, retirement savings director at Standard Life, said the average pension scam costs victims around £47,000. He added: “Scammers thrive on fear and uncertainty – when people feel unsettled or rushed, they’re more likely to fall victim to a scam.

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“As we move closer to the rule change, fraudsters are likely to prey on any confusion, perhaps presenting themselves as offering so-called ‘solutions’ such as moving pension savings into arrangements that claim to avoid inheritance tax altogether. Offers like these might sound reassuring, but they can put people’s retirements at serious risk.”

Research reported by Standard Life shows a high level of concern about the forthcoming changes. It said one in five (22%) reported feeling less confident about pensions and more than half (54%) worry their beneficiaries could face a higher IHT bill when they die.

Mr Ambery said: “It’s worth being aware these changes won’t affect everyone in the same way – and that’s something scammers could be quick to exploit.”

He explained that for many people, their pension savings simply won’t be large enough to fall into IHT at all, but fraudsters may still try to convince them they need to act urgently.

The expert added: “At the same time, those with larger pots may be thinking about how best to pass on wealth, particularly where pensions could face inheritance tax and then income tax for beneficiaries.

“For some, that might involve longer‑term planning or decisions about gifting, but there’s rarely a one‑size‑fits‑all answer. What’s important is not being rushed into action – especially if someone is pushing a ‘quick fix’ or playing on fear.”

He warned there is also a risk of fraudsters making greater use of artificial intelligence and deepfake tactics to make approaches look and sound more convincing.

Mr Ambery said: “When it comes to pensions, slowing down and asking a few extra questions can make a real difference. Staying informed, checking who you’re dealing with and seeking financial advice or guidance before making big decisions can help to protect your retirement savings.

“Taking time and getting the right support can make all the difference to long‑term retirement outcomes.”

Below, Mr Ambery outlines key warning signs to look out for and steps you can take to help avoid pension scams.

Be cautious of unexpected contact

Pension scams often begin with out-of-the-blue emails, calls or messages.

Even though cold-calling about pensions is banned, scammers may still try to make contact in this way, so it’s important to treat unsolicited approaches with caution.

Watch out for ‘too good to be true’ offers

Social Media adverts offering free pension reviews or promises of guaranteed or unusually high returns, particularly from unfamiliar or overseas investments, should raise concerns.

Pension investments carry risk, so offers that sound risk-free are unlikely to be genuine.

Avoid early access offers

If you’re told you can access your pension savings before the minimum age of 55, rising to 57 from 2028, this could be a sign of a scam.

As well as putting your savings at risk, it may also result in a significant tax bill.

Be aware of pressure tactics

Scammers may try to rush decisions by suggesting an opportunity is time-limited or exclusive.

Taking time to think things through and seeking a second opinion can help you avoid making decisions you might regret.

Check who you’re dealing with – and verify it yourself

Before taking any action, it’s important to confirm the firm or adviser’s credentials using reliable sources such as the Financial Conduct Authority’s firm checker.

Don’t rely solely on information provided to you – carry out your own research to ensure they’re authorised and that protections are in place.

Be cautious of convincing voices, videos or messages

Scammers may use artificial intelligence or ‘deepfake’ technology to mimic real people, organisations or even familiar voices.

Even if a call, video or message looks or sounds convincing, it’s important to independently verify who you’re dealing with by using trusted contact details or official websites before taking any action.

Consider getting financial advice

If you’re thinking about making changes to your pension, taking regulated financial advice can help ensure decisions are right for your circumstances.

If you don’t already have an adviser, services like MoneyHelper can point you in the right direction.

Stay informed about the latest scams

Keeping up to date with common pension scam tactics can make them easier to spot.

Resources like ScamSmart, MoneyHelper and the National Cyber Security Centre offer practical guidance to help protect both your savings and your personal information.

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